004 — B2B · Talent Management Software

Enterprise User Management

Led research and concept design for TalentReef's user administration experience, helping enterprise admins manage thousands of users, roles, and permissions efficiently.

Client
TalentReef
Role
Lead Product Designer
Industry
HR Tech · Enterprise SaaS
Platform
Web Application
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admin.talentreef.com
TalentReef User Account Management

Overview

Enterprise administration at scale

TalentReef serves large organizations managing thousands of hourly employees across hundreds of locations — each with its own managers, roles, and permission levels.

I led research and concept design for the administration experience: making user management, role assignment, and permissions feel simple at enterprise scale.

User Account Management — main interface

User Account Management, the administrative home for enterprise organizations. Click to expand.

The Challenge

Four problems every admin faced

Thousands of employees

Onboarding a location meant setting up 20+ users, one at a time.

Complex permissions

Custom hierarchies didn't map to default permission sets.

Time-consuming admin

Routine account changes took too many steps and too much time.

Information overload

No visibility into who had access to what — or why.

Understanding Enterprise Workflows

Mapping roles, permissions, and hierarchy

Permission hierarchy

Corporate Admin

Full organization access

Regional Manager

Multi-location
user management

Store Manager

Single location
hiring & scheduling

Store Supervisor

Day-to-day
team operations

Core administrative tasks

Onboard new users Assign roles Adjust permissions Transfer between locations Deactivate accounts Audit changes

Designing for Efficiency

Every decision, paired with the UI

Bulk actions

Select many, act once. Onboarding a new location went from 20 individual edits to a single batch operation.

14 selected · Assign role Transfer Deactivate

Search & filters

Find any user in seconds — by name, email, location, role, or status — without leaving the table.

Status: Active ✕ Location: Denver ✕ Role: Manager ✕

Scannable tables

Dense but never noisy — status at a glance, sorting on every column, and actions where you expect them.

NameRoleLocationStatus
Marco LoganAssistant ManagerDenverActive
Ana MillerStore ManagerNewarkPending
Carlos SmithSupervisorDenverInactive

Information Architecture

Organized around how admins think

Organization

  • Company
  • Regions
  • Locations
  • Teams

People

  • User directory
  • Roles
  • Permissions
  • Invitations

Accountability

  • Activity log
  • Change history
  • Access reviews

Enterprise Design System

Components built for density and clarity

Data table

NameStatus
Karla CarpenterActive
Paula YoungInactive

Search

Filters

Status ▾ Location ▾ Role ▾

Permission chips

Hiring ✓ Scheduling ✓ Payroll ✕

Status badges

Active Pending Inactive

Buttons

Add user Export

Inputs

jane.doe@company.com

Dialog

Deactivate 3 users? They will lose access immediately.

Pagination

1 2 3

Product Gallery

The interface, up close

Drag, swipe, or use the arrows. Click any screen to view fullscreen.

Representative screens from the design concept. Click any image to explore in detail.

Design Decisions

Why it works

Designing for speed

Admin time is expensive. Every workflow was measured in clicks and redesigned until routine tasks felt instant.

Bulk actions — edit, send welcome email, reset password for multiple users at once

Simplifying permissions

Permissions became visible, named, and chip-based — no more guessing what a role could actually do.

Simplified permissions view — role, description, and collapsible permission groups

Supporting large datasets

Tables, filters, and pagination were designed for the 20,000-user org first — so smaller orgs simply feel effortless.

Permissions exploration — full checklist with all permissions selected for large orgs

Reducing repetitive work

Bulk actions, saved filters, and sensible defaults eliminated the busywork that made admins dread the tool.

Bulk actions bar with edit, send welcome email, and reset password on selected users

Outcome

Designing enterprise software people actually enjoy using

Scales from 20 users to 20,000
Routine tasks reduced to single steps
Permissions everyone can understand
System thinking over one-off screens
Patterns engineering can maintain long-term
Validated with the admins who use it daily
[ Let's talk ]

Great products
don't happen by accident.

Let's build one together.

Whether you're hiring, building, or simply exchanging ideas, my inbox is always open.

Status Full-time · Contract · Consulting
LinkedIn /in/ingridvaldera ↗
Location Toronto, ON